Accessibility

Our Commitment

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines explain how to make web content more accessible for people with visual, auditory, cognitive, and motor disabilities.

Digital Accessibility Features

To help all users navigate our site effectively, we have implemented the following features:

  • Screen Reader Compatibility: Our site is designed to work with common screen reading software.

  • Alternative Text: We provide descriptive alt-text for product images so that users with visual impairments can understand our wig styles and textures.

  • Keyboard Navigation: All essential site functions can be accessed using a keyboard alone.

  • Clear Typography & Contrast: We use high-contrast colors and legible fonts to assist users with low vision.

In-Store Accessibility Features

We believe that the fitting process for a medical hair prosthesis should be comfortable and dignity-preserving. Our physical boutique includes the following accessibility features:

  • Step-Free Access: Our entrance is equipped with  accessible parking, ramps and wide entryways to accommodate wheelchairs and walkers.

  • Private Rooms and consultations: Large, private rooms designed for comfort and discretion during your consultation.

  • Accessible Seating: Adjustable-height chairs and comfortable seating for clients who may experience fatigue or mobility limitations.

  • Service Animal Friendly: We welcome service animals into our store.

  • Sensory-Friendly Appointments: Upon request, we can provide low-light or quiet-hour consultations for clients with sensory sensitivities.

Feedback & Contact Information

We are always looking to improve. If you encounter any barriers on our website or have suggestions on how we can improve our in-store experience, please contact directly.

We aim to respond to accessibility-related feedback within [e.g., 2-3 business days].